Purchasing

If you see an instrument or product in the list that you are interested in contact us directly through this site for additional information, photos, and to get all your questions answered.

At this time, I have yet to access all of John’s files regarding his costs, so make a fair offer and we will give it the consideration it deserves.

Purchase may be made through PayPal (add 3%) Postal Money Order, Bank Check or bank transfer.  Purchase amount will be the price of the instrument and the cost of shipping and insurance.  All payments will be made in US dollars.

As much as I like things to move quickly and efficiently…. Please be patient.  First: I do not live in the same town as John’s guitars and I may have to travel to access the instrument.  Secondly: this is not myfull-timejob, but a service to John’s family and the vintage Hagstrom community.

Shipping

Domestic shipping will be via the United States Postal Service (USPS), Federal Express (FedEx), or United Parcel Service (UPS).  Unless you specify a carrier, it will be chosen by Haskin’s Hagstroms for quality, reliability, and convenience.

International shipping is usually handled through our postal systems.  Shipping and insurance can add over $100 to the cost of the instrument.  Insurance is often limited by the carrier to less than the purchase price.  This is beyond our control.  The purchaser is responsible for any duty or other fees required by the destination country.  Do not ask or expect that we declare a value for the instrument less than the purchase price.

All instruments will be carefully packaged; double boxed if not in a suitable case.  It is the responsible of the purchaser to make claims with the shipping company for any damage to the instrument that occurred during transit.

Returns

We want you to be happy with your purchase; therefore, all instruments will be thoroughly and accurately described.  It is the purchaser’s responsibility to get all questions answered and receive any photos of the instrument you need prior to purchase.  We will not accept returns unless the description and information we provided are inaccurate.

Any instrument selling for over $2000 USD is considered to be sold on approval.  After its arrival you may inspect and play the instrument.  If it is not what you were looking for, you may return it within 3 days in the same condition it arrived in, and at your expense to Haskin’s Hagstroms.  After we receive and inspect the instrument, if it as sent, we will refund the purchase price of the guitar (less the PayPal or bank fees if applicable).  The buyer is responsible for all shipping costs.  We will not provide a refund for an instrument damaged in transit; that is between the purchaser and the carrier.